The Mobile Network State Disconnected error can be frustrating, as it prevents your device from connecting to a mobile network. This can affect your ability to make phone calls, send and receive text messages, and access the internet.
In this article, I will discuss the cause of the Mobile Network State Disconnected error and provide tips on how to fix it.
What Causes Mobile Network State Disconnected Error?
Mobile network state disconnected error can be caused due to problems with your SIM card, poor signal strength, network congestion, or technical issues with the mobile network. This can also happen due to hardware problems and software issues with your mobile phone.
Let’s take a look at these issues a little more in detail:
- Your SIM card is not properly inserted or is damaged. This is preventing your mobile from registering your sim card.
- There is a problem with the mobile network itself, such as a temporary outage or a problem with the network’s infrastructure.
- Your phone’s software or firmware is outdated and needs to be updated. This may prevent many features from working properly on your phone.
- The phone’s network settings have been changed or are incorrect.
- There is interference from other devices or external factors, such as being in a location with weak signal strength or being too far from a cell tower.
- You’re using a 3G sim, but it’s trying to catch signals for 4G or 5G, which are incompatible with it. Let me explain a little more in detail.
If you are an Android phone user, mobile signal problems may occur if you have a 3G sim and the phone is attempting to connect to a 4G network.
Let’s say you’re using a 3G SIM card on an Android phone that supports a 4G or 5G mobile data connection. While your network carrier supports all networks in your area, including 3G, 4G, and 5G. Then, the network connection priority in your Android device is automatically selected for a 4G or 5G data network.
So, in this case, the 3G SIM network on your device will try to connect to the 4G or 5G network. However, it will have a network conflict when it attempts to connect to a 4G or 5G network.
This is because your device’s 3G SIM card attempts to connect to an unsupported 4G or 5G network. That’s why you will end up seeing the “Mobile Network State Disconnected” error message and lose your mobile network.
How to Fix the Mobile Network State Disconnected Error
To fix the Mobile Network State Disconnected error, try restarting the device, checking for updates, and checking the signal strength. You should also check for network outages in your area and contact the mobile service provider to report your mobile network issue.
Here are some possible methods to fix your mobile network state disconnected error:
1. Reboot Your Device
The first and most important thing you can do in any smartphone problem is to restart the device. Restarting the device will allow you to close any previously launched apps and services.
This action will allow you to address most problems related to network state disconnected issues on your mobile device. If the problem persists, try the next method to restore your mobile network state.
2. Debug Your Phone using a SIM card from another network.
You should check if your mobile device’s network is functioning correctly. The best approach is to find a SIM card from another network and insert it into your mobile phone.
If the mobile network signals are now available, it will confirm that your device is working fine and there is an issue with the mobile network connection of that particular carrier.
3. Changing the network state from 4G or 5G to 3G
You should change your mobile network state from 5G or 4G priority to 3G if you have a 3G SIM on your mobile device. If you are utilizing a 5G/4G capable device, your network priority will be as follows:
- 2G only
By default, the device will have the 4G/3G/2G priority, which means that the mobile will look for 4G first, and if no 4G is found, it will look for 3G and then 2G.
So, if the mobile device and the network support 4G, the mobile phone will look for 4G. But if the device with a 4G network has a 3G SIM card, the network signal will reject it and result in the “Mobile Network State Disconnected” issue.
In this case, you’ll have to set the network selection priority to 3G or 2G, so the device will automatically ignore the 4G network. In most circumstances, this will probably solve the mobile network disconnecting problem.
4. Reset Your Mobile APN Settings
To reset the Access Point Settings on your Android phone with the “Mobile Network State Disconnected” error, follow these steps:
- Go to Settings, then select Dual & Mobile Network.
- Select your SIM card and cell network.
- Choose the Access Point Names (APN) settings option.
- Tap the Reset to default option.
- Restart your device to apply the changes.
Once your mobile is switched on, see whether the issue is resolved or not. Otherwise, try other solutions.
5. Reset Network Settings
If the above steps do not resolve the issue, we recommend you reset your device’s network settings. It is important to note that only network resetting is required here, and no factory reset is required.
The benefit of resetting the mobile network is that it does not require a factory reset on your device. In this way, you’ll only delete all network settings from the phone.
The mobile status disconnected issue will be resolved once the network has been reset. If the network difficulties do not resolve, you should try the next troubleshooting method.
6. Upgrade your SIM card to a 5G or 4G network
The methods above are good for quickly resolving the mobile network state disconnected issue. It would be best if you could upgrade your SIM card. So, if you’re still using a 3G SIM card, consider upgrading your SIM to a 4G SIM card.
However, if you can obtain a 5G SIM card, it will be the best option. Most telecom companies worldwide are currently adopting 5G technology, and others are planning to do so shortly.
7. Use Network Signal Booster
A poor network signal in your location might lead to the Mobile Network State Disconnected issue. In that situation, any external network signal booster equipment will suffice.
For example, you may put the device where there are good network signals. The network booster will improve signal quality on your Android and iOS devices. Currently, the signal boosters on the market are compatible with most regional cell provider services.
8. Uninstall Mobile Security Apps
Some Android users install security apps on their phones, such as Mobile Antivirus and Malware scanning apps. Some of these applications may disrupt mobile networks.
For example, they may prevent network settings, and your mobile device will get low signal reception. Uninstall any programs that are similar to these apps from your mobile phone.
9. Check Network Default Settings
If your Android smartphone is rooted, you will have more choices for changing network settings and reception techniques. Revert all modifications if your device is rooted and has made any network changes.
If the setting is modified, getting the correct signal may be difficult. In the case of a rooted Android device, always remember to reverse any updated network options.
Frequently Asked Questions
How to check if my mobile network state is disconnected?
To check if your mobile network is disconnected, check the status bar for any connection status icon or check the device’s settings. You can also try accessing a website or app that requires an internet connection. However, there may be a network outage or maintenance issue in your area, which you can check with your mobile service provider.
Does mobile network state disconnect affect calling?
Yes, if your mobile network state is disconnected, it can affect your ability to make and receive phone calls. This is because the sim card inside your mobile won’t be able to connect to the carrier’s network, causing your mobile to disconnect from the network.
What happens when a mobile network state is disconnected?
When a mobile network state is disconnected, your device cannot connect to the mobile network. This can affect your ability to make and receive phone calls, send and receive text messages, and access the internet. You may see an error message or notification on your device indicating that you are not connected to the mobile network.
Where are mobile network settings in Android phones?
To find mobile network settings on Android devices, open the Settings app and look for the Network & Internet or Connections option. Tap on Mobile network or Cellular to access the settings. Alternatively, you can try searching for Mobile Network or Cellular in the search bar at the top of the Settings app.
How can I reconnect my mobile network status?
To reconnect your mobile network status, check that your device has mobile data turned on and is within range of a mobile network signal. Try restarting your device and installing any available updates. Check for known outages or maintenance issues in your area. If none of these steps work, contact your mobile service provider for assistance.
Is Mobile Network State Disconnected error common on all mobile phones?
The Mobile Network State Disconnected error can occur on any mobile phone that uses a cellular network. This error message indicates that there is a problem with the phone’s connection to the mobile network.
It can be due to the phone’s hardware or software, interference from other devices, or problems with the mobile network. Sometimes, restarting the phone or resetting the network settings can solve this issue.